Critical issues management

Regardless the higher or lower complexity of the shipping, along with the involved parties (consignor, customs, currier and recipient), we analyse every single detail, dimension/weight of the goods, transportation type, loading / downloading time, any barrier to the access of the building, limited traffic areas, access permit, etc. striving to ensure the best solution.

We have developed excellent skills in coordinating people from different nationalities, minimising the risks arising from different organisational, administrative and managing procedures applied within Europe and internationally, ensuring the efficiency of the provided service.

Whatever it is the category of shipment (by road, air and sea) within limited traffic areas, or during night shift, we make sure that a designated contact person will be always available and ready to answer to all enquiries and to settle every inconvenient it may arises.

This is a dedicated service to single shipments; available 24/7 along with the management of critical issues, real-time dealing with changing of plan even during the enforcement phase, throughout the coordination of all involved parties.

Supporting clients in definitive and temporary import and export, cross-countries triangulation, customs transit (submitting T1 declaration), customs warehousing and VAT deposit, providing consulting and assistance services for all commodity sectors.